Luxembourg-based Millicom International, a leading provider of cable and mobile services dedicated to emerging markets in Latin America and Africa. operates under the Tigo brand. They commenced operations in 1990 as a pioneer in the global telecommunications industry, introducing mobile connectivity to several emerging markets across the world. Today, TIGO has solidified its place as an industry-leading convergent operator with a strong presence in 10 markets, primarily in Latin America, which represents approximately 95% of Millicom’s business, providing mobile services to approximately 52 million customers, with a cable footprint of more than 11 million homes passed. The company employs 23,000 full-time people and generates thousands of indirect jobs.
As the company continues to build digital highways, it aims to do so responsibly and to foster an environment where employees, customers, and communities can prosper and reach their full potential. TIGO seeks to revolutionize and democratize access to technology that helps communities overcome challenges such as poverty and limited access to education and healthcare. By successfully addressing these challenges head-on, everyone benefits.
Millicom’s biggest operation in the region is in Guatemala, which in 2020 Q4 delivered 24% of its regional revenues. Colombia came next with 23% of the total, followed by Bolivia (11%), Honduras and Panama (10% each), Paraguay (9%) and El Salvador (7%). All subsidiaries except those in Guatemala and El Salvador saw revenues drop in Q4.
Millicom ended the year with 42mn mobile users, 4.5mn home broadband customers and 18mn 4G data users. Despite the decreases, the pace of recovery is very positive and they think they are very well prepared going into 2021 with subscriber growth, resilient cash flow and reduced net debt. However they are cautiously optimistic about 2021, although the pandemic and economics still add unpredictability to the business scenario.
Millicom has been developing mobile networks for close to 30 years. During this time the digital landscape in their markets has changed beyond recognition.
Customer penetration rates and 4G coverage have potential for further growth, fuelled by increased availability of affordable smartphones.
Their mobile data strategy is based on three pillars: 4G/LTE continues expansion, more and easy smartphone adoption and stimulating data usage.
In April 2015, Ramos joined Millicom as CEO from Liberty Global PLC, which brands include Virgin Media, UPC, Ziggo, Unitymedia, Kabel BW, Telente, VTR and Liberty Puerto Rico. With operations in 14 countries and 53 million homes passed, Liberty Global PLC is the largest international cable company. Ramos, as president of the company’s Latin American division from 2006 to 2015, is credited with developing its mobile and broadband businesses in the region, delivering operational improvement and positive financial results. Here he is, commemorating the 30th anniversary of the company.
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