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Monday, 18 September 2023

Lack of 4G Coverage, Low Data Rates and High-Costs is Impacting Equatorial Guinea Web Experience

Equatorial Guinea is located on the West coast of Africa with about 1.7 million inhabitants. It is a different country to Guinea (aka Guinea-Conakry) or Guinea-Bissau.

Two GSM-based networks are operating in Equatorial Guinea :Getesa (formerly: Orange, Getesa-Orange) and Muni.

There is also a CDMA-based provider that is not compatible with usual GSM-devices called Gecomsa.

Mobile phone adaption was rather slow in this country, but they now have more than 800,000 mobile connections. 2G and 3G are available on 900 MHz and 1800 MHz. 

Equatorial Guinea is next to the ocean, which means it is connected to several submarine cables. This is essential to know because most landlocked African countries have slow speeds and bad connections because the country has to rely on neighbouring countries for fibre bandwidth.

The issue is that there is massive inequality in terms of internet access in Equatorial Guinea. Although internet services are widespread throughout the country, the quality of service is lacking due to the lack of proper broadband infrastructure. A country can have access to multiple submarine cables. However, if the domestic internet infrastructure is lacking, then the locals cannot take advantage of the connection.

According to a study done by cable.co.uk, the mean download speed in Equatorial Guinea is less than 1 Mbps. In other words, it would take more than 22 hours to download a 5 GB file. This study focused on broadband speeds. Mobile speeds are often slower than broadband speeds, so one should not expect fast speeds in Equatorial Guinea.

The Getesa network was called Orange until 2018. The French operator left the country in a long legal dispute 2014-18.

Equatorial Guinea’s government lost a Paris Court of Appeal case against a fine imposed in 2014 by the International Court of Arbitration for reneging on a 2011 agreement to buy Orange’s Getesa 40% stake in the event of a new entrant launching (a clause it failed to honour after the 2012 launch of majority state-owned cellco Gecomsa). In October 2016 the government finally agreed to pay a total amount of EUR 150 million including interest to Orange.

Orange was soon rebranded first to Getesa-Orange and in 2018 to Getesa, that is now fully state-owned. It's still considered the best operator in the country.

Getesa switched on its 4G LTE smartphone network in January 2021. The operator encouraged users to ‘Use your 4G to stay connected with your family, friends, clients and with the whole world’, following its initial post announcing 4G’s availability on 24 December 2020, which stated: ‘4G arrives at Getesa’ alongside a picture of a smartphone user. 4G coverage or other details were not provided.

 TeleGeography’s GlobalComms Database notes that Getesa had previously claimed that it would be able to launch 4G in main cities by end-2019 supported by fibre backhaul/backbone availability, having held a demo of LTE technology in May that year, but a launch took a further year to materialise, whilst in the meantime Getesa repeatedly claimed in its marketing that its 3G network offered faster data speeds than some 4G operators.

Muni is the only private competitor to the state-owned networks. It's no.2 behind Getesa with a lower coverage/speed. Muni launched 4G LTE services in Equatorial Guinea in June 2019, although initially aimed at home internet modem users rather than mobile phone subscribers.

Gecomsa is another state-owned provider however its CDMA-only which is not compatible with usual GSM devices and hence not suitable for travellers. It started in 2012 as joint venture between the Guinea government and the state-owned ZTE manufacturer from China. Gecomsa also introduced LTE technology in December 2020 but strictly for fixed residential/office broadband services (initially covering Equatorial Guinea’s capital Malabo and adjacent districts.

The Equatorial Guinea government and operators signed an agreement to slash telecom tariff prices by 50% on May 1 2022, as the government looks to permanently reduce sky-high prices in the country. 

Equatorial Guinea is widely known for having the highest prices for connectivity globally. The 2021 study from Cable.co.uk also found that 1GB of data in Equatorial Guinea cost around US$46.97.

The nation’s vice president Teodoro Nguema Obiang Mangue stressed the discount is temporary and will continue as a permanent structure to pricing is agreed upon, reported Ecofin Agency. 

Operators that do not comply with the slashing of prices will lose their telecom licenses, warned Mangue.

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