At FutureNet Asia 2024, held on 17-18 September at Marina Bay Sands, Singapore, AIS's EVP, Mr. Wasit Wattanasap, discussed the company’s 5G growth, AI integration, and contribution to Thailand’s digital economy.
He highlighted AIS’s investment in autonomous networks and intelligent IT systems to enhance operational efficiency, manage costs, and improve customer experiences. AIS aims to future-proof its infrastructure for the next generation of connectivity.
AI will play a key role in AIS’s network operations, aiming for real-time, personalised interactions and fully autonomous network processes by 2025. Already nearing "level 3.5" AI integration, AIS plans to advance towards "level 4" predictive networks that proactively address issues before they impact customers, improving both service quality and customer satisfaction.
His talk is embedded below:
Telecom Review has an interview with him here.
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